Contact Mishry — Get in Touch

Got a question about a sweepstakes casino, spotted something on the site that looks out of date, or want to flag a correction? This page explains what we can help with and how to get a message to us.

What we can help with

Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos in the mishry.com does not operate any casino itself, and we don't hold player funds, process redemptions or run promotions. That means the questions we're best placed to answer are about our own content and process, including:

Questions about how we assess and rank operators like Spinblitz, Crown Coins or Lone Star
Corrections — for example, if a welcome offer, eligible-state list or Gold Coin/Sweeps Coin detail has changed since we last checked
General feedback on the site, or suggestions for a platform we haven't covered yet
Clarifications about terminology, such as how the dual-currency model or Sweeps Coin redemption generally works

What we can't help with

Because we're a review and information site rather than an operator, there are some things outside what we can resolve directly:

Account issues, deposits or redemptions. If you have a problem with a specific sweepstakes casino — a delayed redemption, a login issue, a missing bonus — that has to go through the operator's own support team. We don't have access to any player accounts.
Identity verification (KYC) queries. Requests for ID or proof of address come from the operator, not from us, and any questions about that process should go to their support desk.
Legal advice about your state. We can point you toward general information, but whether a particular site is available or appropriate for you depends on your state's rules and the operator's own eligibility terms. We'd encourage you to check the operator's terms and conditions directly, and to review our Responsible Gambling page for background on playing sensibly.

Before you reach out, a few things worth checking

Many questions we receive are already answered elsewhere on the site, so it's worth a quick look first:

If your question is about how sweepstakes casinos work as a model — Gold Coins versus Sweeps Coins, no-purchase-necessary entry, or how prize redemption is typically structured — our platform reviews cover this for each operator.
If it's about who we are and how we research and rate sites, see our About Us page.
If it's about our editorial policies or the legal terms of using this site, check Terms and Conditions.
If you're outside the US and looking at alternatives, our coverage of non-Gamstop casinos in the UK may be more relevant than anything on this page.

How we handle commercial relationships

Sweepstakes Casinos may earn a commission when readers sign up with an operator through links on this site. That relationship never decides which platforms we cover or how they're ranked — it simply helps keep the site running. If your message relates to a commercial partnership or advertising enquiry rather than player support, please say so clearly so it can be routed correctly.

What happens after you send a message

We read every message that comes in, but we're a small editorial team, not a customer support desk for casino operators. Realistic expectations help:

Corrections and factual flags are prioritized, since keeping information accurate is central to what we do.
General feedback and suggestions are read and considered, though we can't reply to every message individually.
Requests that belong with a specific operator's support team will be redirected there rather than actioned by us.

A note on age and eligibility

This site, and the operators we cover, are intended for adults only. Most sweepstakes casinos require players to be at least 18, and some set a higher minimum of 21, either generally or in specific states. If you're contacting us with a question about eligibility, please confirm you meet the applicable age requirement and check the operator's own terms, since availability and age rules vary by state and by platform.

If you're unsure whether your question is one we can answer, send it anyway with as much detail as you can — the platform name, the state you're in, and what you've already tried. That's usually enough for us to point you in the right direction, even when the final answer has to come from the operator itself.